| Media & Services |
| Home » Domain » Media & Services |
| Media Interactivity |
 |
| TV Program Guides |
|
| Requests for songs, films etc./ downloads |
|
| Contests |
|
| Ticket Booking |
|
| Firm Achieves Information |
|
| Cds Availability / Rates |
|
| Release Details |
|
| Contests |
|
| Box Office Collection |
|
|
|
| Services |
|
| Hotels |
|
| Room Tariffs |
|
| Promotions |
|
| Special Offers |
|
| Tentative Bookings |
|
| Loyalty Programs |
|
| Internal - Integrated Guest Complaint Management System |
|
| Restaurants |
|
| Special Offers |
|
| Table Bookings |
|
| Anniversary SMS |
|
| Birthday SMS |
|
| Customer Relationship Management System |
| One of the important aspects of managing customer relationship is to 'keep in touch' with customers and keep them informed about various aspects of their relationship with you. Depending on the type of business, some of the SMS applications that may be deployed to manage customer relationship are as follows: |
|
| Acknowledgement of their Orders, Queries and Complaints. |
|
| Allow customers to track status of their complaints by SMS. |
|
| Allow customers to access account information by SMS. |
|
| Allow customers to use SMS to track status of their orders placed by them. |
|
| Customer loyalty program information by SMS. |
|
| Broadcast Public Communication to citizens about special Events. |
|
| Access of any kind of Public Utility Information by SMS |
|
| Travel Related Services |
|
| Package Promotions |
|
| Room Availability |
|
| Room Tariffs |
|
| Special Offers |
|
| Tentative Bookings |
|
| Booking Conformation |
|
| Destination Wise - Pull Based Services |
|
| Courier Services |
|
| Parcel Tracking |
|
| Service Availability |
|
| Rates |
|
| Airlines |
|
| Ticket Availability |
|
| Flight Rates |
|
| Flight Schedules |
|
| Special Offers |
|
| Emergency Alerts to Passengers |
|
| Booking Conformation |
|
| Destination Wise - Pull Based Services |
|
